Employees

MEG Employee Access

• 
  Outlook 365
  
• 
  Citrix Applications
  
• ECW/Natus/Twin
  
• KPay

• 
  Remote Desktop Access 1
  
• 
  Remote Desktop Access 2
  (TWin)
• 
  Remote Desktop Access 3
  

ECW 10e
(Only supports Chrome)

MEG Cloud Connect

For those accessing remote desktop, click the link, download, open, hit connect and enter your login credentials (MNE\username and password). Mac users, download RD Client from the app store.

Citrix download | Citrix troubleshooting | Mac users download Citrix 12.9.1 (There are known issues currently with Citrix Workspace)

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Webex Meetings

Webex

WebEx User Guide

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Children’s Access

Children’s Secure Access Page

Children’s Help Desk | 651-855-2500 (3-2500 internal)

Excellian Access

Token User Access

Allina Health Service Desk | 612-262-1900 or 1-800-315-4085

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IT Support

Email

tickets@netgainhosting.com to enter a ticket
Enter an online Support desk ticket here

Phone

1-877-797-4700 ext 2 for live support

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This page is intended for use by Minnesota Epilepsy Group employees only.