MEG Employee Access
For those accessing Remote Desktop, click the link, download, open, hit connect and enter your login credentials (MNE\username and password). Must login twice. Mac users, download RD Client from the app store.
Citrix Workspace download | Citrix troubleshooting | For Mac Citrix Receiver 12.9.1 | Citrix Workspace (tested with Mojave 10.14.2)
MEG IT Support
If you need IT support please click on the Support Tickets link and create a helpdesk ticket or email the support email address below.
or email firstname.lastname@example.org
IT After Hours On Call Support
For after hours support please email IToncall@mnepilepsy.net. The on call person will be notified text and email and will work on your issue. Below is the the on call schedule and contact information for who is on call.