Medical Receptionist

Posted 2 months ago

Minnesota Epilepsy Group is the largest and most comprehensive adult and pediatric epilepsy program in the Midwest. As a regional referral facility, we are the recognized leader in treating epilepsy and other seizure-related conditions in infants to the elderly. We are a national, state-of-the-art, Level 4 epilepsy center committed to enhancing each patient’s quality of life and maximizing seizure control.

  • Major Duties and Responsibilities:
    • Answer all incoming phone calls in a timely and efficient manner.
    • Write accurate, legible notes for each patient phone call including patient name, caller name, date, physician, brief description of need and refer to appropriate staff member.
    • Schedule and cancel appointments as needed.
    • Perform clerical duties as assigned.
    • Maintain adequate supply of patient forms and packets.
    • Develop and maintain positive working relations with all MEG employees and other departments as a responsibility in fulfilling all job functions.
    • Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
    • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
    • Process payments from patients for co-pays and uninsured visits
    • Maintain confidentiality of all patient records
    • Manage inventory of necessary office supplies and coordinate reordering
    • Ensure that the waiting room environment remains quiet, calm, and welcoming

    Education

    • High School Graduate or equivalent.

    Position Requirements:

    • Previous medical office experience.
    • Computer experience, preferably in a Windows environment.
    • Ability to operate multi-line phone line.
    • Ability to handle a fast paced environment and prioritize tasks based on importance
    • Excellent communication and problem solving skills.
    • Ability to work independently or as part of a team

    This job description is not intended to be all-inclusive and may be expanded to include other duties and responsibilities that management may deem necessary from time to time

Minnesota Epilepsy Group PA is an Equal opportunity employer.

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