IT Specialist

Roseville
Posted 2 months ago

Minnesota Epilepsy Group is the largest and most comprehensive adult and pediatric epilepsy program in the Midwest. As a regional referral facility, we are the recognized leader in treating epilepsy and other seizure-related conditions in infants to the elderly. We are a national, state-of-the-art, Level 4 epilepsy center committed to enhancing each patient’s quality of life and maximizing seizure control.

Essential Position Functions:
• Setup, install and configure hardware including workstations, printers, scanners, and other related network equipment
• Setup, install and configure software on workstations and other network components
• Monitor Service Desk for IT issues and address the issues in a timely fashion
• Troubleshoot and solve problems employees are experiencing with personal computers, mobile computers, smartphones, LAN/WAN connections, video cameras, card readers and software functions at various locations
• Ensure systems are updated with the latest security updates on operating systems and applications
• Manage user accounts on LAN/Cloud
• Enforce security measures provided within the IT Policy
• Assist the IT Team in the supporting and maintaining the VoIP and voicemail system
• Assist keeping the network software and hardware inventory
• Assist in maintaining software and hardware licensing information
• Assist in coordination of vendor activities

Other Position Functions:
• Conduct research of new technology and recommend new or improved uses, applications and hardware as directed by the IT manager
• Communicates effectively with all levels of personnel
• Performs other duties as apparent or assigned

Minimum Qualifications:
• Associate’s or Bachelor’s Degree in computer science or similar field preferred
• Four (4) years of experience in the computer technology field
• Valid driver’s license
• Experience with a wide variety of computer software packages and hardware platforms
• Experience in setting up and installing personal computers
• Ability to communicate effectively in written and oral form
• Ability to perform all essential position functions under the working conditions as described

Desired Qualifications:
• Experience supporting Microsoft Windows 10 operating systems
• Experience in Microsoft Office 365 and its various applications is desired
• Experience with Voice-over-IP is a plus
• Experience with Help Desk software
• Network + and/or A+ technical training is desired

This job description is not intended to be all-inclusive and may be expanded to include other duties and responsibilities that management may deem necessary from time to time.

Minnesota Epilepsy Group PA is an Equal opportunity employer.

Apply Online

Tell us About Yourself

A valid phone number is required.
A valid email address is required.

Veteran Status

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantiates or materially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Job Positions

Because we do business with the State of Minnesota (Medical Assistance Reimbursement), we must reach out to, hire, and provide equal opportunity to qualified people with disabilities. Completing this form is voluntary. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way. If you already work for us, your answer will not be used against you in any way. Our company is an Equal Employment Employer and as such, we are required to collect and maintain information related to applicant and employees in order to meet record keeping and reporting requirements and to monitor the effectiveness of our outreach, recruitment and other employment practices.