MEG Employee Access

ECW 10e
(Only supports Chrome)

For those accessing remote desktop, click the link, download, open, hit connect and enter your login credentials (MNE\username and password). Mac users, download RD Client from the app store.

Citrix download | Citrix troubleshooting | Mac users download Citrix 11.9.15 (newer versions may not work)

Citrix R1 for iOS

Webex Meetings


WebEx User Guide

Children’s Access

Children’s Secure Access Page

Children’s Help Desk | 651-855-2500 (3-2500 internal)

Excellian Access

RSA-tokenToken User Access

Allina Health Service Desk | 612-262-1900 or 1-800-315-4085

IT Support


tickets@netgainhosting.com to enter a ticket
Enter an online Support desk ticket here


1-877-797-4700 ext 2 for live support

This page is intended for use by Minnesota Epilepsy Group employees only.